Privacy Policy — United States, European Union, and California Residents

Your privacy is important to InnieHub, Inc. ("InnieHub," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our services. By accessing or using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Privacy Policy USA — the basics

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you use our services, such as your name, email address, contact information, and any other information you choose to provide.

1.2 Log Data: When you access or use our services, our servers automatically record certain information, including your IP address, browser type, referring/exit pages, and other usage information. We may also collect information about your interactions with our services, such as the pages or content you view, the links you click, and other actions you take.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of our services. Cookies are small files stored on your device that enable us to recognize your device and provide personalized features. You can control cookies through your browser settings and other tools.

2. Use of Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our services
• Personalizing and improving your experience with our services
• Communicating with you and responding to your inquiries
• Sending you promotional materials and updates, where permitted by applicable law
• Analyzing usage trends and preferences
• Protecting our rights, property, or safety and the rights, property, or safety of others
• Complying with legal obligations

We will not use your personal information for purposes other than those described in this Privacy Policy without your consent.

3. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may engage third-party service providers to perform services on our behalf, such as hosting, data analysis, and customer support. These providers may access your personal information as necessary to perform their functions, but are obligated to maintain its confidentiality and security.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change.
• Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities.

We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. If you create an account with us, it is your responsibility to protect your account credentials and prevent unauthorized access.

5. International Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside, which may have different data protection laws. When we do so, we ensure adequate safeguards are in place to protect your information in accordance with applicable data protection laws.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, and the right to restrict or object to certain processing activities. To exercise any of these rights, please contact us using the details at the end of this Privacy Policy.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete it as soon as possible.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on our website. Your continued use of our services after the effective date of the update constitutes your acceptance of it.

9. Contact Us

If you have questions about this Privacy Policy, contact us at info@inniehub.com.

Privacy Policy — Residents of the State of California

This notice for residents of California complements and forms part of the InnieHub Privacy Policy and applies exclusively to visitors, users, and other persons residing in California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA). Any term defined in the CCPA has the same meaning when used here.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be associated with a particular consumer or device ("personal information"). In the last twelve (12) months we have collected the following categories:

This does not include publicly available government records, aggregated consumer information, or information excluded from the CCPA's scope — such as health information covered by HIPAA/CMIA, or data covered by industry-specific privacy laws (FCRA, GLBA, CFIPA, DPPA).

We obtain these categories of personal information from: our customers, our affiliates, service providers, and third parties you or your agents authorize to disclose your information to us.

In the last twelve (12) months, we have not sold any personal information.

2. Use of Personal Information

We may use or disclose the personal information we collect for business purposes including to:

• Assist you with questions about purchasing our services, billing, or other issues
• Set up and manage your account on our website
• Confirm your identity to help prevent fraud or theft
• Enable participation in communities, forums, or other areas where you contribute content, reviews, or comments
• Evaluate, improve, and administer our services
• Perform analysis and identify you when you visit our websites
• Send marketing and promotional materials, including offers and promotions
• Maintain the safety of users, staff, and other visitors
• Personalize your website experience, including offers and advertisements, through our websites, third-party sites, and email or text (with consent where required by law)
• Maintain the security, safety, and integrity of our websites, services, databases, and other technology assets
• Respond to law enforcement requests and comply with applicable law, court orders, or government regulations
• Evaluate or carry out a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all InnieHub assets

We will not collect additional categories of personal information or use the information we've collected for materially different, unrelated, or incompatible purposes without notifying you.

3. Disclosure of Personal Information

We may disclose your personal information to a third party for business purposes under a contract that describes the purpose and requires the recipient to keep it confidential. We share personal information with service providers and data aggregators. In the past 12 months we have disclosed identifiers, California customer records categories, protected demographic classifications, commercial information, and internet/network activity to these categories of third parties for business purposes. In the last 12 months, we have not sold consumer personal information.

4. Your Rights and Options

The CCPA provides California consumers with specific rights regarding their personal information:

4.1 Right to Know & Data Portability — You may request that we disclose the categories and specific pieces of personal information we've collected about you, the sources, our business purpose for collecting or selling it, and the categories of third parties with whom we share it.

4.2 Right to Delete — You may request that we delete personal information we've collected from you, subject to certain exceptions (e.g. completing a transaction, detecting security incidents, complying with a legal obligation, or exercising free speech).

4.3 Exercising Your Rights — To exercise your rights of access, portability, or deletion, send a verifiable consumer request to info@inniehub.com. Only you, or someone legally authorized to act on your behalf, may submit such a request, and you may only submit an access/portability request twice in a 12-month period. We aim to respond within 45 days (extendable to 90 days with notice) and do not charge a fee unless the request is excessive or unfounded.

5. Non-Discrimination

We will not discriminate against you for exercising your CCPA rights — including by denying services, charging different prices, or providing a different level or quality of service — except where a financial incentive program permitted by the CCPA applies, which requires your prior, revocable consent.

6. Other California Privacy Rights

California's "Shine the Light" law (Civil Code § 1798.83) allows California residents to request information about our disclosure of personal information to third parties for direct marketing purposes. To make such a request, email info@inniehub.com.

7. Changes to this Notice

We may modify this notice at our discretion. Changes will be posted on our website with an updated effective date. Continued use of our websites after changes are posted constitutes your acceptance.

8. Contact Information

Questions about this notice, or requests regarding a disability-accessible format, can be sent to info@inniehub.com.

Privacy Policy — Residents in the European Union

This policy applies to residents and individuals located in the European Union. InnieHub treats the information you provide us (such as your name or email, "Personal Data") with the highest level of integrity and responsibility. Using our website, you accept the practices described here; if you do not agree, please do not use the website or provide us with your personal information. We may modify these policies from time to time without prior notice.

1. What Data Do We Collect?

We may collect personal data in connection with your use of the website, including when you register for our services, upload content, participate in a community, or provide your email address.

1.1 Registration — Name, address, phone number, email, and account passwords/usernames. Legal basis: performance of a contract. Retained while you use our services.

1.2 Contracting of Services — Name, address, phone, email, payment card details, loyalty program number. Legal basis: performance of a contract. Retained for three years from your last purchase.

1.3 Websites and Interactive Communications — Demographic data (age, gender, zip code), device information (IP address, geolocation, device identifiers, browser type/language), usage information, and traffic/log data. Legal basis: your consent. Retained while you show interest in our services or until consent is withdrawn.

1.4 Newsletter, Offers, and Advertising — Your email address, used to send news and marketing communications, based on your consent. You can unsubscribe at any time via email footer links or by contacting info@inniehub.com.

1.5 Login via Other Platforms — If you register via Facebook, Twitter, Google, LinkedIn, YouTube, Instagram, or Pinterest, we collect the personal data those platforms make available to us, subject to their own privacy policies.

1.6 Customer Service — Name, email, request details, and optionally phone number, to assist you. Legal basis: performance of a contract or quasi-contract. Retained for six years.

1.7 Transfer and Combination of Your Data — We may combine data collected across InnieHub websites and networks into a single customer record, analysis, or report, and combine it with information from third-party sources to improve accuracy, on the basis of contract performance.

2. How We Share Your Personal Data

We do not disclose your personal data except to independent third-party service providers, other InnieHub-owned or operated websites, or as otherwise indicated in this policy. We never sell or rent your personal data as part of a customer list. Third parties who receive your data are instructed to use it only as necessary to perform their contracted functions and to maintain its security.

2.1 Our Service Providers — Contracted service providers assisting our business operations, marketing partners sending offers based on your consent, and parties involved in fraud protection.

2.2 Other Recipients — Payment processors (e.g. PayPal); law enforcement or other agencies where required by law, court order, or subpoena; a commercial party in the event of an asset transaction; parties necessary to protect rights, property, or safety in emergencies; and parties assisting in debt collection.

3. Your Rights

Subject to certain requirements, you have the right to:

• Obtain confirmation of whether we process your personal data, and access it
• Request rectification of inaccurate personal data
• Request deletion of your personal data
• Object to the processing of your personal data
• Request restriction of processing
• Receive your personal data in a structured, machine-readable format (data portability)

Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing. To make a request, email info@inniehub.com. You may also lodge a complaint with your competent supervisory authority.

3.1 Cookies

InnieHub websites and interactive features use cookies to know who the user is and customize the website according to their preferences.

What are cookies? Text files downloaded and stored on your device when you browse the internet. Persistent cookies remain until deleted or expired; session cookies are temporary and deleted when you close your browser.

Categories: necessary cookies (essential to the site), performance cookies (web analytics), functionality cookies (remember preferences), and targeting/advertising cookies (personalize content based on your interests).

Any page requiring login or offering customization requires accepting cookies, including adding items to a shopping cart. We may use third-party services to collect anonymous information about your visits using cookies to personalize advertising; you can manage preferences via the Network Advertising Initiative.

We may collect and store location data linked to your account to improve our service offering, customize content, and carry out statistical, demographic, and marketing analysis, based on your consent.

We use Google Analytics to recognize you anonymously on return visits. You can opt out via the official browser add-on.

4. Assignment

If our ownership or corporate organization changes, or we sell certain assets associated with our website, we may transfer some or all of your personal data to the acquiring or merged company. We will require the acquiring party to follow the practices described in this policy to the extent possible, though it may not have identical privacy practices.

5. Changes to this Policy

We may modify or amend this Privacy Policy from time to time to comply with new laws or reflect changes in our business practices. Changes will be posted on this page, and we may also post a notice or send an email describing them.